• This section must be filled in fully and included with your return
• All items must be returned within 30 days of receipt
• Do not use tape on the original box, repost in original packaging or a protective bag
• Non-faulty items returned for a refund only receive the cost of item refund

Terms and Conditions - Exchanges

• The product must be returned in the original box. No exceptions
• We do not cover your return fee for sizing issues
• We re-dispatch to you at no extra cost

Terms and Conditions - Faulty

• Return fees are covered by us up to a maximum value of £4.95
• The re-delivery costs are covered by us
• Wear and tear is not classed as a manufacturer fault

• Your order number should be 5 digits (EG 17551)
• For required please enter what you require? refund or exchange
• For support please go to www.direct2ufootwear.co.uk/support
• Or call 01902 408178

• Date:
• Order number:
• Full name here:
• Required:
• Other information: